FAQ
What is a Sgian Dubh?
A Sgian Dubh is a small ornamental knife worn in the sock by men wearing Scottish Kilt and Highland Dress outfits. The easiest way to say it is 'Skee-an Doo'
I am placing an order, when will I receive my package?
We pride ourselves on fast delivery here at The Sgian Dubh Company, shipping 92% of orders the same day
How much does delivery cost and what are my options?
We have introduced a couple of shipping options depending on where you are. We have two shipping categories, UK and International for all non-UK deliveries. Free Standard UK delivery for orders over £100 with an estimated delivery time of 3-5 days.
UK Orders
Shipped Royal Mail Tracked 24 £5.95. This method is tracked and you will receive tracking information directly from Royal Mail. Any orders containing a Sgian Dubh will require proof of age when being delivered by Royal Mail.
UK Next Day Delivery
Shipped Royal Mail Special Delivery or DPD Next Day £9.95 Guaranteed next working day delivery* if orders are placed before noon. Trackable and Signed For direct to your home or choice of delivery address. Orders placed Friday AM will be delivered Monday *Subject to stock availability.
International and Overseas Orders
Shipped Royal Mail Tracked £13.95. Royal Mail Tracked is a Fast, Reliable, and Trackable International Delivery Service to your home, place of work or straight to family and friends as a gift direct from Scotland.
Fedex Express £24.95 (Trackable 3-5 days on orders placed before noon).
If I choose International Tracked or FedEx Express, how do I track my order?
For UK orders enter your Tracking Number (given on your Delivery Confirmation email) on the Royal Mails website. Alternatively, you will receive tracking information from Royal Mail directly.
For International Tracked, once your order has left the UK you can check your own country's Postal Service website. For example in the USA, it's www.usps.com. When on your own Postal Service website use your tracking number to see exactly where your order is and when it will be delivered to you. For a list of other country Postal Services visit www.postoffice.com.
Call us at +44 (0) 1294 313222 if you need any further delivery information.
Can I view in my own currency?
We support pricing in UK Pounds £, US Dollars $ and Euro € Prices are shown in UK Pounds as standard but you can view pages in any of these currencies by selecting the 'View this page in' feature on the left-hand side menu (just below the Visa and Mastercard symbols.) You can view items in US Dollars but when orders are placed the final transaction is in UK Pounds. For general reference, £10 Pounds is approximately $12.54 USD, subject to exchange rates
What laws govern the sale of Sgian Dubh Knives?
The Law in Scotland changed in 2009 requiring Knife Dealers selling blades of more than 3.5 inches long to be licensed. All Sgian Dubh Company blades are supplied below this length meaning retailers do not require a license to sell our Sgian Dubhs.
Can I order a sharpened Sgian Dubh for a special purpose?
No sorry, Company Policy is now to supply all blades blunt. However, if you have a special purpose our blades can be sharpened by third parties.
Can you do special Orders or Commissions?
Yes, we can. We have extensive experience in the corporate and bespoke gift market. We can customise and produce special request items for larger quantities or bulk orders. In the first instance please email sales@thesgiandubhcompany.com with an outline of your idea and we will advise.
Is it secure to order from this site?
Yes. Our online shopping system processes all information using the latest security technology, SSL 128-bit encryption.
Do you keep my personal information?
Yes, your personal information is securely stored in our e-commerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in so that you do not have to type it all again when you come back and shop with us.
Do you sell or trade any of my information?
Absolutely not! We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy
When will my credit card be charged?
Credit cards are charged at the time of the order before the order is shipped out. You will receive a notification by e-mail if the payment is approved.
Has my order been shipped?
You can check on the status of your order by clicking on Order Status or by clicking on the link on your order confirmation e-mail to review your order.
I forgot my account password. How do I retrieve it?
If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.
What is your return policy?
Our return policy is available on the Terms of Sale agreement.
How do I find an item?
There are various ways of finding a product. You can browse our online shop through categories by clicking on the main menu button links to find what you are looking for, you can also click on 'Search' and type a search term related to what you are looking for and all corresponding results will be displayed.
How do I navigate through the site?
There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the "Products" button link, you can also view informational web pages that we have set up so you can get some information on our company and our products.
How can I get information about your company?
Information about our company is available on the About Us page.
How do I contact you?
Our contact information is provided on our Contact Page
Thank you for visiting and reading about The Sgian Dubh Company.